Sharing and Caring

We have all noticed that human communication and relationships seem to be deteriorating – the rate of divorce is still on the rise, bullying is a worldwide phenomenon and the point of discussion everywhere, young people are staying single longer or choosing not to have kids and let’s not get started on customer service. Things are bad and we know it.

But why is that?

It just so happens that this week, I have had a few opportunities to think about this and I would like to share these thoughts with you.

At a pool party for Noff’s friend, one father complained about his daughter disregard for the high of mobile phone charges and said he was surprised she had been so careless with his money. Another mother spoke of how her daughter used Facebook to splash every little thought in all her friends’ faces without taking into account how they might take it. Both parents were quite frustrated with their kids.

When I was growing up, I was told to be polite and considerate. My parents thought about what others would think about the way I dressed, the way I combed my hair, how I spoke, the grades I got and many other things. They looked me over and made sure I was presentable before I went out the door.

It was all about others. We had to get special permission to think of ourselves.

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How Organizations Can Stop Bullying

This entry is part 21 of 35 in the series Bullying

Bullying at work is a big problem in our society. In fact, many employees are abused regularly as part of their job description. The owner of the business, organization, farm or factory rules everyone and often bullies them on a regular basis. I take my hat off to those courageous people (past and present) who fight for justice and do all they can to prevent this bullying, because it is so widespread and “built in”.

As an organization, the first thing you must understand is that with every bullying incident in your workplace, you lose productivity and, as a result, money. It is in your best interest to stop it and as soon as possible. It may not be easy, but it is a must. In workplaces where there is bullying there are many problems that quickly affect the “bottom line”.

Some companies even close up because they are unable to manage their people properly.

Workplace bullying can be caused by individual factors and cultural factors. It is very important for every organization to understand those factors and address them as a matter of course.

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How Workplace Bullying Bystanders Can Break the Cycle

This entry is part 20 of 35 in the series Bullying

In the previous chapters, I wrote about how helping the victim at work is a good way to stop bullying in society in general by breaking the cycle of victims becoming bullies who bully other victims and make them bully others too in a futile attempt to regain lost power. The cycle must stop somewhere and this can only be done by courageous people who understand that by helping each of the participants in the game, we can reverse the cycle towards a considerate, supportive, understanding and caring society (can I get an “Amen”?).

In this chapter, I want to offer some tips to help the bystander of workplace bullying. Just to refresh, workplace bullying bystanders are the people who watch others bully and take a stand by participating, encouraging the bully actively or with body language, doing nothing or defending the bullied victim.

As you probably understand, most of the people in our society are bystanders (thank God!) and by watching or being aware, they become either bullies or victims (fearing to defend) themselves. Their help in changing the bullying phenomenon is crucial, because not being directly targeted, they have more power than the victim or the bully and are in a better position to make a difference.

Here is a list of suggestions and tips for workplace bullying bystanders. Sometimes, using a single tip can make a difference in someone’s life. Never underestimate how much power you have to make a difference!

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In My Opinion

This entry is part 4 of 4 in the series Excellence

As a parent, you must have found yourself facing a stubborn child who will just not do what you ask of them. No matter what you want – clean your room, do your homework, stop nagging me to go home – kids sometimes seem to insist on doing the exact opposite.

If that is not enough, your partner may suddenly have strange notions of what should be done and how it should be done with money, around the house, in the yard or on vacation. You find yourself wondering if they have “lost the plot” and if you are the only person who can see things clearly.

These sorts of clashes can be very unpleasant and distressing. They also have the nasty habit of escalating to scary proportions very quickly. Whatever you do to make the other side “get it already”, they grow more persistent, until both sides start throwing hurtful comments, calling each other names and absolutely fuming.

Well, I am here to offer another way of looking at things, which is likely to help. But first, a couple of stories.

The Experiment

Last week, Ronit and I watched a movie called The Experiment. It is loosely based on Stanford University’s prison experiment, but instead of students, a group of adults who really need money are promised $1,000 a day for a “perfectly safe” 14-day experiment. They are taken to an isolated warehouse (the real experiment was in a campus basement), where they are divided into Guards and Prisoners. The guards are given simple rules and told to respond “commensurately”, which means “in proportion to the offense”, and never to use violence. In the “guard” room, there is a red light that will come on if the experiment has to be terminated.

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How to Stop Workplace Bullying (2)

This entry is part 19 of 35 in the series Bullying

Stopping the bullying at work has a very important impact on the bullying in our society. Many bullies come from bullying homes or are subject to some form of bullying at work and try to regain power by picking on the people around them. It is a cycle we can break by helping each participant in the “game” break their powerless perception.

In the previous chapter of the bullying series, I wrote 30 tips to help the bullying victim at work. Here are the next tips and I am sure that implementing each of them can make a huge difference in your life.

Remember, if you are a bullying victim, you have the power to break the cycle.

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Just Keep Swimming

If there is one thing I used to worry about often, it was making the wrong decision. As you may know from previous posts, there is no such thing as a wrong decision. At any given time, we make the best choice available to us. It is only in hindsight that we can say whether the decision was right or wrong, good or bad. More importantly, indecision is often what holds us back, because not deciding is the same as choosing to keep things as they are.

So what we need to do is to “just keep swimming”. We need to make a decision and follow wherever the path may lead us. Along the way, we can adjust, alter, shift, and change, but doing nothing can be worse than picking the “wrong” path.

There is a perfect quote about this:

When one door closes, another opens, but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us
– Alexander Graham Bell

My brother Tsoof is going into his final year of high school this year and needs to pick a direction for next year. This is a tough topic and often times when we cannot seem to choose, we do nothing. A friend of mine is also experiencing something similar and even I have a story of my own, so I want to share these with you. This is something that has taken me a little while to grasp and now, the knowledge has served me well. Maybe you will glean some insight and be able to pass it on to your kids too.

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How to Stop Workplace Bullying

This entry is part 18 of 35 in the series Bullying

Workplace bullying has an enormous impact on other bullying on our society. To gain some power back, workplace-bullying victims search for weaker people in order to take that power from them. They search all around them for any person who appears weaker, even if that person is their partner, family member, friend or child.

If we want to stop bullying completely, we must have a holistic approach to it. We must help everyone involved in bullying, because bullying is a cycle that start with big bullies who feel inferior in some way and bully others to regain their sense of power, which makes their victims feel inferior in some way and bully others to regain their sense of power… can you see the cycle? Let’s stop it!

To stop bullying at work, we can help three entities: the victim, the bystanders (those who witness the bullying) and the organization who is suffering from it directly or indirectly by loss of working days, motivation and productivity. In the upcoming posts, I will write tips to each of these entities and what they can do to stop the workplace bullying. Find out who you are and use these tips to make a difference where you work.

Bullying it is everyone’s business and sometimes, a single tip can make all the difference. You can stop workplace bullying by stopping the bully, but also by changing the behavior of the bullying victim.

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How to Help Bullying Bystanders (2)

This entry is part 17 of 35 in the series Bullying

In the last bullying post, I wrote 25 tips to help bystanders who are involved in bullying. In the bullying game, there are the bully, the victim and the bystanders. Each of them is very important in eliminating the bullying phenomenon.

The bystanders are the people that watch a bully act and either get themselves involved or not in favor of the bully or the victim. As a reminder, here are the 5 types of bystanders:

* Ring Leaders
* Associates
* Reinforcers
* Outsiders
* Defenders

On average, when another person gets involved to defend a bullying victim, the bullying will stop within 10 seconds. Think about it: 10 seconds are enough for the bully to take a step back and for the situation to improve for everyone. Therefore, I am sure you understand how important it is for us to give power to the defenders (and inspire more of them), because they hold the key to making a big shift in bullying elimination.

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The Art of NEXTing

An old Chinese proverb says “Fall seven times, get up eight”. While in the past, people thought that high intelligence or IQ would guarantee falling less often, research on emotional intelligence has discovered that smart people fall exactly as often as anybody else, but those with high emotional intelligence are better at “getting up”.

Optimism is better than Knowledge
During the 80’s, Martin Seligman researched optimism and its effects on people’s performance. One of his greatest discoveries was presented in his research of insurance sales people. Seligman convinced an insurance company to hire people who passed the optimism test but failed their standard test. He compared their sales to those of sales people who were hired based on the standard tests alone. In the first year, Seligman’s group sold 21% more than the other group did. In the second year, they sold 57% more! The conclusion of his research was that optimistic people handle rejection better than others.

One great art that will help you get up again, whether you are facing a challenge or difficulty in your personal life or business, is the art of NEXTing.

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How to Help Bullying Bystanders

This entry is part 16 of 35 in the series Bullying

Bullying involves additional “players” besides the bully and the victim. All the other players are called “bystanders” collectively and include the “ring leader”, the “associates”, the “reinforcers”, the “outsiders” and the “defenders”. Here are the characteristics of each of these types.

Ring Leader – These are kids in power who orchestrate a bullying act by using their social influence. They do not bully directly but use a bully’s weakness to harass other weak kids.

Associates – These are children who actively join the bully. It could be because they are afraid of the bully or the ring leader, but they do not initiate the bullying themselves. In some strange way, they are also victims.

Reinforcers – These kids do not bully directly but give a feedback to the bully by commenting, smiling or laughing. They do not initiate an act of bullying towards other kids, but they increase the bully’s confidence by being a supportive audience.

Outsiders – These children are on the victim’s side, but they keep quiet when they witness an act of bullying. They are afraid of the bully, so they say nothing and do nothing in order to avoid drawing any attention to themselves.

Defenders – These kids are rare. They intervene and actively try to stop the bully and comfort the victim.

As you can understand, the involvement of un-involvement of all these characters can make a huge difference to the frequency and intensity of the bullying in any environment. On average, kids who get involved and defend a bullied victim stop the bullying act within 10 seconds. We need more of them!

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