How to manage difficult people: Energy Consumers

Difficult people are energy consumers, hence the title “difficult”. When you spend time with them, and sometimes just when you are in their presence, you feel exhausted. Most people, after trying to handle difficult people a few times without success, label them as “difficult” and after a while, they give up trying.

I was a difficult child for my parents and they gave up on me. My teachers gave up on me and even my friends gave up on me. I needed lots of courage to go through self-reflection and recognize I was not an easy child, not an easy student and not an easy friend. Lucky me, I was only 16 years old when I realized that difficult people are very lonely, they are in lots of pain and no one around helps them, because they cannot take the risk of associating with them.

Difficult people do not have many friends because they are hard work. They usually stick to the group of people that have no choice but suffer their presence, like family, old friends and work colleagues. These people tolerate their presence, but start to resent them if they have to be with them for a long time. They will never initiate an interaction outside what they have to.

Every difficult adult was once a difficult child. At least, they had some difficulties that have made them develop those “difficulties” as a defense mechanism. Difficult children usually say, “No one wants to be my friend”. Grownups change it to, “I don’t need (many) friends”, or, “They’re stupid, anyway”, because their social difficulty is already part of their identity and they cannot see themselves without it. If someone told them they were difficult, they truly would not understand what it made them say it. They do not recognize their difficulty as a problem, usually because it is not a problem for them but for others.

I believe that difficult people struggle to recognize and manage their own feelings. Much like a person with a learning difficulty, difficult people have an emotional or social disability. It is a cycle. Their challenges make them difficult, so others avoid their company, which makes their disability even worse. Their need for company and external sources makes them more difficult, so they get less help and support. It never ends.

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Be Friendly, Be Happy

People are social creatures. They live in groups, they need the groups and they rely on the groups to survive. This creates some dependency that no one likes. Yes, some people need friends more than others do, but living on our own, not seeing or being in contact with the outside world, would bring an end to human kind.

Friends and friendships are very important to all people, even to those who find it hard to admit, and what social skills we do not have naturally, we can develop. We can learn how to be friendly.

In the past year, I have had many opportunities to talk and write about my successes. When I examined each of them, I realized that being a very social creature, loving people, understanding the way they function and using my good social skills were real assets to me.

Social skills – Nature or Nurture?
I have not always been a very friendly person. Not that I did not like company, but until the age of 16, I did not really understand the social rules I needed to live by. I had no friends, I got into frequent conflicts with the ones I did hang around with and I was lonely and miserable. My parents had no friends either, so I could not learn from them the right things to say and do around other people.

Then, I stopped reacting without thinking about the impact it has on my relationships and I learned that friendly people are happy people and that social skills can be learned.

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Make Eye Contact

Fear of people is a modern vehicle for many things, like product sales, communal loyalty, organizational compliance and patriotism, which is why we are surrounded by alarming messages about the people around us and the people in other places. Unfortunately, once we become afraid of people, we can no longer tell them apart, because we cannot see them through our defenses.

I walk around our neighborhood in the mornings and see different people. What surprises me often is how they respond when they notice me approaching. I am not too tall and quite thin, I wear normal clothes and a hat and there is nothing in my appearance that should cause anyone alarm. See for yourself on the left (not the best picture of me, but you get the idea).

Yet, some people cross to the other side of the street. They literally pick a spot well beyond contact distance and pretend they cannot see me. Other people, who might have to cross back to “my” side later to keep going, look down as they walk past me or give me a nervous forced smile, while picking up their pace.

I do not take it personally, but it makes me sad.

Now, I used to suffer from fear of people myself. Maybe this is why I interpret others’ behavior this way, but hopefully my suggestions today will be helpful either way.

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Crazy, Stupid, Love

This is NOT a film review. It is a post on love and romance and marriage and kids and family and parenting. But it is inspired by the fact that Ronit and I watched the movie “Crazy, Stupid, Love” this week and it has been running around in my mind to the point where I just had to write about it.

Steve Carell makes movies that are full of embarrassing moments and this usually turns me off. I see him as the American version of Mr. Bean. I also find his acting melodramatic and externalized and I generally prefer subtle and deep. In this film, he was not only the main character, he was also the producer, which should have had me running in the other direction, except I only found that out in the final credits, and by that time, I already had a lot of respect for him.

If you have not seen Crazy, Stupid, Love, it starts with a marriage breakdown and divorce, continues through the attempted recover of both partners and their children and at the same time, weaves in the generational difference between the old one-partner-from-a-young-age and the new ongoing-partying-and-casual-sex-until-thirty-something.

I came away from the movie with a lot of love in my heart. In the past few days, there is more love in everything I do, more softness, more attention and more respect. I checked the patterns of my life against scenes from the movie and compared myself with the characters in it.

I want to share with you what I discovered.

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The Intention Trap

In the last chapter of the “Save your marriage” series, I wrote about one trap that married couple are in. It was the “right” trap, when one person or both are convinced they are “right” and do not accept that the other person has a story of their own that can explain their behavior and be just as “right”. Many marriages break down over this type of dispute.

In my relationship coaching, I have discovered there are two more traps that are signs the relationship is going nowhere and may be heading for a breakdown. One of them is the “intention” trap and the other one is the “blame” trap.

The intention trap
Everyone wants to feel good in their relationships. We give ourselves to the other person and we want a good feeling in return. Usually, we find a partner who makes us feel great. At the beginning of the relationship, we want to spend lots of time together, we constantly want to be with him or her and when we are not together, we imagine us being together.

Our marriage is good when we look forward to the time we will spend together, because it boosts our self-esteem and motivates us.

Over time, this excitement gives way to stress, work and kids, and many couples just wait for the moment things are quiet, so they can veg in front of the TV, hit the bed, sleep in on the weekends or go away on a holiday. Most of their time is not filled with fun and the fun bits are pushed to the side. When we push too much of our “fun time together” to the side, the arguments start.

I do not think I have ever learned how to argue and in marriage. Strange as it may seem, I believe it is very important to learn how to argue, because if we do not argue fairly, we increase the stress and the pressure and decrease the fun time together.

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Goodness Week

My life and relationships used to be mostly based on some imaginary expectations and assumptions that were the result of mimicking my parents and other people I knew, who had done the same growing up. I would go as far as calling that period “my dark ages”, but after I went through life coaching, things became a lot clearer.

Today, I want to give you an example of how a simple exercise changed my view of my marriage with Ronit for the better and, in fact, improved the way I interact with everybody in my life.

This was before Ronit and I discovered communication styles and love languages and I had a strong feeling I was going out of my way to make Ronit happy, but she was doing very little to do the same for me. I thought this was unfair and I was frustrated.

Fortunately, I had a session with my life coach, Sheryl, that week.

I started pouring my frustration as soon as I sat down. If you have ever been to life coaching, you know you can only do this for a very short time.

“Gal, I get that you are upset and that from your point of view, things aren’t equal in your relationship”, Sheryl said.

“They sure are”, I said.

“But by now, you already know that what matters most is your perception of the world, not how the world is. So let’s look at your choices and your focus, OK?”

I nodded in apprehension, because I knew what was coming.

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Parenting and the Loss of Privacy

Parenting is the most wonderful adventure most of the time, but with the gaining of pride and joy, we lose one important thing – our privacy. Sometimes, this happens so slowly, we do not notice we got from giving up just some privacy to where we have very little of it left.

When I had my first child, I gave privacy up easily. Gal and I both wanted to spend all our time with Eden, but when she was 11 months old, we realized we did not really have a life and we could not blame anyone but ourselves. Every spare minute we had, we wanted to be with Eden, so she went to sleep at the same time we went to sleep. All our conversations were about her. At night, when we looked for a moment we could enjoy some privacy, I remember giggling and shushing each other, waiting for her to fall asleep, but by the time she was sound asleep, so were we…

When you have kids, privacy is not what it used to be anymore. Suddenly, intimate time is so rare and precious there is not a lot of opportunities to be spontaneous. Suddenly, you have to plan your private time together as a couple and the more time goes by, the more kids you have and the older they get, the harder it gets to find a private time to enjoy and love each other.

Luckily for us, we woke up when Eden was just 11 months old. We realized we needed to plan our time together if we wanted to enjoy each other’s company. We sat and thought of some things that would help us “keep the fire burning” between us and how to manage the loss of privacy that comes together with the joy of having kids. I recommend that every couple do these things, regardless of the age of their children. One important thing kids need is parents who stay together, so invest in your togetherness for the sake of your children too.

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Teach Your Kids How to Network

Every parent wants well-connected kids. Many people invest a fortune to allow their kids to hang around others they may benefit from. The saying “It’s not what you know, it’s who you know”, is very tough but true.

I learned it the hard way that connections get you places and that there is no need to fight it. I remember the first time I realized it when I was about 24 years old and went to the bank to get with a credit application. As Gal and I sat down in the manager’s office, he looked at us like we were two young kids and said, “Never! I don’t know you and I can’t give you any credit”.

People like doing business with people they know. There is an assumed trust with someone you know. My dad had suggested he come with us to the bank, but I said, “No! It’s not supposed to be like that”. We both had salaries, we owned our home (and had a huge loan my dad had organized) and I was convinced the bank manager would look at the facts and understand we were a reliable couple, but he did not.

At one stage, I asked the bank manager, “Do you know my dad?”

He asked, “What’s your dad’s name?”

When I told him, he cried, “Why didn’t you say so? Sure, I’ll give you credit! Here, give me the form and I’ll sign it”

I was furious, but I realized my dad had built this connection for a long time and it was just wise for me to take advantage of it. I also realized I had to do the same for my children.

Much of our success in life depends on our ability to network and connect with other people. This is a very important skill that your kids will learn from you. It is almost a form of art.

In my leadership training, I tell the participants that good leaders have good networks and they build them like spiders. Every person they meet, they weave a web that connects them. This is true in life and in business. You connect with people and you both benefit from the relationship. Benefit does not have to be financial, it can be emotional, but as long as both sides benefit, the relationship will continue. This is a very important social skill to teach children – having a network of friends is important for their success and it based on “give and take”. In a good relationship, you cannot be a constant giver or a constant receiver.

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How to be Faithful

In the age of divorce aplenty, faithful partners seem to be going extinct. And that is a shame, really, because being faithful to your partner is not very difficult at all. In fact, with a little imagination, it can be both easy and enjoyable.

There is a barrier to breaking up with your partner, but once a couple separates, leaving becomes a viable option for both of them. If the pain of divorce is great, they make the next time easier by not getting married in the first place, saying they are “not ready”. Of course, if separation was done in a mature way without much pain, it makes the next time easier too.

One of my clients, I will call him Carl, is a young man who deals with many people for a living. Naturally, among these people are women and some of these women are in his age group. Occasionally, he likes one of them and finds her attractive.

This creates a dilemma for Carl, because he already lives with a lovely young woman. Sally has been by his side for a good number of years through “thick and thin”. In fact, Carl has made some serious personal growth thanks to her example and encouragement.

In our session, Carl admitted Sally was good for him. “She’s my best friend”, he said, “But I can’t get that other girl out of my mind. It’s making me question whether I want to be with one woman all my life and whether that woman should be Sally. Maybe I’m settling for less than I could get”.

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The "Right" Trap

Marriage, like other relationships, requires two people with a special connection between them. There are many reasons why marriages do not last long and one of the reasons is falling into the “right” trap.

When I see couples during their relationship coaching program, the “right” trap is always there. It is not always spoken, but it underlies a lot of the conflicts. One of the partners or both of them have a strong feeling about their “rightfulness” and they cannot let it go. The problem is not just thinking that they are right, but believing the “right thing” exists, because when they sort out the first conflict by putting pressure and giving up, they get a confirmation of their “rightness” and they expect the next time to be the same – one is right and the other one gives up – a recipe for disaster.

Mira and Chris came for relationship coaching because Mira was convinced she was right and Chris was wrong. It happens a lot that one person does the booking and it sounds like this:

“Chris, why are you here?”

“Mira asked me to come”.

It was a very honest answer and it helped me find out who was seeing themselves as the “right” one in that relationship.

“OK, Mira, so why are you here?”

“I need you to explain to Chris…”

I knew that was another “right” trap.

First, I need to explain that our relationship coaching program is not mediation. It is meant to help the couple find their strengths and use them to renew their love and build their relationship on a mature and respectful foundation. If you want to get help in your relationship so the therapist can tell your partner he/she is wrong, you are trapped.

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