Posts Tagged ‘needs’
I See You
Pressure is an isolating feeling. People under pressure see themselves as if they were under attach and their top priority is to survive, if only emotionally. So they focus on their own feelings, regard most interactions with suspicion and withdraw into a “safe space” as much as they can.
The problem with pressure is that it also damages our ability to reason and function severely. It interferes with remembering things, with being creating and with our perception of what goes on around us. We see the world through narrow slits in a thick armor, we see everything tinted bright red, we hear everything pitchy and sharp and very little makes sense.
Intense pressure can even make us feel like there is no hope and nobody to help us. It is as if we are invisible.
A long time ago, I saw a movie, I think it was Ordinary People, where a mother walked over to her teenage son, touched him gently and said, “I see you”. That line stuck with me and I have used the idea in it many times with the people I love.
I think the “I see you” method works well because the other person is using an invisible shield that is very effective at blocking direct methods, like advice, jokes and uninvited help. It works especially well with teenagers, who see many things as threats to their identity and independence.
How to Manage Difficult People: A Holistic Approach
We all have “need tanks” and they are full or empty due to the circumstances in our life. We can direct some of the events that influence us, but we cannot direct all of them. We cannot control everything that happens to us in life, but we can control what we do about it and learn to keep our balance.
If you lose your job, your certainty tank is emptied all of a sudden. If you divorce, your love and connection tank goes down so quickly your life will be hard for a while. If you have a new job and you need to work exactly at the same times of the day and you need to accumulate lots of working days until you can have a holiday, then your variety level is at risk. If you have just joined a sewing club, where everyone there is so advanced you need to catch up, then your significance may suffer.
Personal development is a very good way to learn to fill our tanks. We learn to balance ourselves by discovering who we are, how we think, how we function and what makes us happy and successful. It is very important to know that the balance is different from one person to another. What one sees balance might feel out of balance for another. When we consider needs, they also contradict each other sometimes.
Conflicting needs
Our four needs are in constant conflict with each other and require each person to balance them based on his or her definition of balance.
How to Manage Difficult People Using "Why?" and "What?"
Difficult behavior is always a sign that there is an unfulfilled need. Most of the time, everybody focuses on the desires the difficult people express and not on their needs, while the difficult people are so stuck on what they want that they are not at all in a position to fulfill their own needs.
That can be changed by you helping them find what they need and by helping them get it.
The following technique was developed by observing 2- and 3-year-old kids. At the age of 2, they start with the question phase. Here is a typical discussion I have had with my own children and many kids I have worked with.
“What’s this?”
“It’s a card game?”
“What’s a card game?”
“It’s a pack of cards with things printed on them that we use to play a matching game”.
“What’s a matching game?”
“It’s a game where you have two cards that look exactly the same and you have to find them out of all the cards”.
“Why do we have to play a matching game?”
“It’s good for our brain. We learn to recognize things that are the same and others that are different”.
“Why is it good for our brain?”
And this conversation can go on forever if I could manage answering questions forever. The trick is always to answer calmly. It is a game, a very healthy game, and children learn a lot from it. You could say that this type of questioning is difficult behavior, but I think it is your reaction that makes it a learning experience or a difficult behavior. If you answer calmly, it is a learning experience. If you answer with anger, it becomes a difficult behavior.
How to Manage Difficult People: Helping a Difficult Person
As you have seen in the previous post, every difficult behavior can be mapped to an unfulfilled need that the “difficult person” cannot find other ways to fulfill. Each need is a strong belief that they must have something, they cannot live without it and they can only get it by “being difficult”.
Now that you understand the missing feeling that difficult people are searching for, you are probably asking yourself, “What do I do to give it to them?”
One of the biggest challenges of helping and supporting difficult people is the fear that giving them what they want will make them think their obnoxious behavior is a good strategy of getting what they want and it will only make things worse. I have heard this claim millions of times when working with children – “If a child is behaving in a bad way and you give him what he wants, he learns that this is a legitimate way to get what he wants”.
Well, that is not the case.
Focus on needs, not desires
There is a big difference between giving children what they say they want and giving them what they need. Much like difficult people, children do not know that they behave the way the do to fulfill a need. If they knew, they would give themselves that thing without the difficult behavior.
If you focus on giving them what they need, then after a while, when the need is fulfilled, they will calm down and ease their demands. I am not saying, “Give them what they want”, I am saying, “Give them what they really need”. Give them what they are missing, because they do not know how to give it to themselves and may not even know what it is.
How to Manage Difficult People: What They Really Need
Let’s say you are willing to make the effort to manage the difficult people in your life and help them get the feeling they are missing, the feeling that causes them to behave the way they do. How can you tell what is the feeling they really need?
Needs are a complex issue. They are feelings that are so strong that you believe you cannot live without them. Each person’s needs are very individual, but they definitely get them out of control. If you can control a need, it is no longer a need but more of a preference.
Many people confuse wishes, desires, preferences, values and needs. Although they all have something in common, they differ in intensity.
If you have a discussion or an interaction with a difficult person and you feel their demands are a bit too strong and that they are having a little panic about their request, ask them, “What will happen if you don’t get it?” or “What will happen if things don’t happen the way you want them?” or “What’s the worst thing that can happen?”
This question creates a loop in their brain and the answer does not matter. Their subconscious will answer itself and lower the difficult person’s tension from “I absolutely must have it” to “OK, well, I won’t die without it, so maybe it’s not the end of the world after all”.
What Happens When You Fight

Have you ever wondered what happens to your kids when you fight with your partner? Have you ever asked them?
Well, I did today and I was surprised and it got me thinking.
My 15-year-old son Tsoof is now on holidays, so he and I go for a walk around the neighborhood together in the morning. He sometimes brings his guitar and we sing, much to the enjoyment of passersby, but other times, we talk. Today, he brought his guitar, but we talked anyway…
At first, I asked Tsoof, “When you and your friends talk about how annoying your parents are, what do you say?”
“Nothing”, he said, “I don’t think you’re annoying”.
“Isn’t there anything we do that bugs you in some way? After all, we’re not perfect”, I asked.
“Well, I really feel bad when you fight”, he admitted, “It makes me want to disappear”.
OK, OK, so the big secret is out. Life coaches or not, Ronit and I are sometimes under pressure too and when that happens, we argue, as we did recently, with our unfortunate kids being present. Being from a culture in which expressing how you feel might involve raising your voice and making theatrical gestures (to help emphasize your point), we dominated the family scene, which apparently troubled our kids.
Make a list: Quotes to live by
Quotes are signs we put on our map to navigate through the journey called “life”. We need the signs to find our way through the happiness and sadness, joy and heartaches, challenges and success. They are the guidelines for how we choose to live our life.
My first quotes were sentences from songs I loved. When listening to songs, some people hear the melody. I always pay attention to the lyrics. Whenever I chose to carve them on my life map, I copied them into my diary and read them from time to time.
One song that was most meaningful for me as a teenager was John Lennon’s “Imagine”. It is not a coincidence that today, many years later, I am the state coordinator of Together for Humanity, a foundation advocating living in peace and harmony.
Finding and listing 100 quotes that you consider good guidelines for living is a good way to discover who you are, what you want for yourself in life and what your need to overcome. Through the quotes, you can find out what your thoughts, values, needs and beliefs are and direct yourself towards a good life.
How to Choose the Perfect Baby Name

There are many reasons to choose a name for a baby. My dad used to say the kids make their name special and it does not really matter what name it is. If Mom and Dad love the kid, their love will be expressed every time they call his or her name.
For a name to be perfect, it needs to fulfill the parents’ needs. When the name fulfills their needs, the parents feel they have made a perfect decision.











