Looking for a good printer? I hope this story will help you buy better. In fact, maybe it will help you buy other things better too. This is the story of my Samsung CLX-3175FN multifunction printer/fax/scanner/copier…
For years, after working in the Special Education library and preparing materials for teachers, I had a dream of having my own copier. When our last printer broke down after three years of good service, we said it was time to get a multifunction device and save space and energy. So we searched for the best product for our small business. You see, Gal and I learned that when you buy a product, you need to buy it from a good source (we call it “a product with parents”) so you can get someone to fix it if something goes wrong.
Gal went to the biggest office equipment stores and found out Samsung had revamped their service offering by adding on-site repairs and a replacement policy for faulty products. He was told “They’ll just send someone to your house to fix the printer, but if they can’t fix it, they’ll replace it”.
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