Posts Tagged ‘motivation’

How to Manage Difficult People: Who is Not Difficult

Grey stone in area of brown stones

If you have read about the 20 types of difficult people, you might have started to see difficult people everywhere. It must be very scary to think you are surrounded by them, but I think it is very important to define each difficulty better, because there are not that many of them out there.

Usually, we call others “difficult” when we find them hard to deal with. Although we find it hard to deal with them, this does not make them difficult people. Sometimes, the combination between people highlights their difficulty, so to make sure that the difficulty is not just a conflict between the two of you but something general, check that this behavior is a pattern that appears in this person’s communication with others as well.

If more than three people think they have a dysfunctional relationship with this person, and for the same reasons, it is usually a sign that the problem is with the difficult person and not with the combination of both of you. If others share mixed impressions of that person, we should take a closer look at our particular interactions with him or her.

For us to consider someone as difficult, we also need to make sure that the behavior is not temporary but consistent. We all have times when we show off, we all joke sometimes and even say something sarcastic, but it does not make us difficult. Usually, it needs to happen consistently over a period to be considered a problem. If someone is suddenly difficult, he or she is not a difficult person – they are just experiencing a temporary challenge they cannot handle. In that situation, maybe there is something we can do to help them.

Here are types that can be mistaken for being difficult and we need to be careful before considering them difficult.

This post is part 4 of 4 in the series How to Manage Difficult People
Baby Shower Invitations

How to Manage Difficult People: More Difficult People

Non-stick pans

Here are 10 more kinds of difficult people. Like in my previous post, I recommend finding people that match the description and checking if you have any of these behaviors.

With every type listed below, write a name of one or two people that you know who are difficult for you that way. First, ask yourself, “Am I difficult that way?” and then move to other people you know. Try to find at least one person of each type before moving to the next difficulty.

Show offs

These are people that constantly tell you about their achievements and successes, their wisdom and their abilities. When you are next to them, they tell you the same victory stories over and over again, as if they are trying to convince you they are great.

Being around a show off increase our feeling of inadequacy. I had a friend that told everyone about how much she spent on every item she bought and how expensive it was, saying, “I bought this dress for $700. Wow, it was so expensive”. At first, I was happy for her, but after a while, I could not stop thinking I could buy more than 7 dresses for the same price. I think I was exhausted, because it was hard for me to manage my feelings of jealousy.

This post is part 3 of 4 in the series How to Manage Difficult People

Topsy Turvy World (4)

Toddler sliding on ice

Our world is a weird and wonderful place, but sometimes, we act in weird ways that make it not so wonderful anymore. In many situations, there is a conflict between what is good for us personally and what is good for everybody. In others, the conflict is between what is good for us right now and what will be good in the future. Without considering the implications of our actions, they sometimes make the world just a little bit less pleasant.

Of course, when we do many of these things and lots of other people do them too, the decline accelerates. I often think of my kids and the kind of place I would like them to have when they grow up and it makes me worry.

When we lived in Texas, there was a period of frost every year. That was bad for the lawn, roads were slippery during morning rush hours and there were always accidents because of the frost.

Yet, a friend of mine found a way to have fun with his kids during that time. Before going to bed on Friday night, he would water his driveway, which was short, straight and steep. When his boys woke up on Saturday morning, the driveway would be ready for some extreme sliding!

This went on for a while and nearly became a family tradition, except one day, my friend’s mother-in-law came to visit on Saturday morning and slipped on the ice. She was thoroughly upset with my friend’s carelessness and promptly sued him (and her daughter, who was married to him) for her medical expenses.

The following year, my friend’s insurance raised his premium and he stopped wetting the driveway.

This post is part 4 of 4 in the series Topsy Turvy World

How to manage difficult people: Types of difficulties

Drawing of different people

There are many types of difficult people. Some of them are similar and all of them try to overcome some kind of fear or use their behavior as a mechanism to fulfill a need.

The first step in managing difficult people is to recognize the type of difficulty, whether it is within yourself or others.

With every type listed below, write a name of one or two people that you know who are difficult for you that way. First, ask yourself, “Am I difficult that way?” and then move to other people you know. Try to find at least one person of each type before moving to the next difficulty.

Types of difficult people (1-10):

Exhibitionists

People that do things to be seen by others and to be in the spotlight. Their desire to be front and center and receive recognition may cause others to feel embarrassed and try to avoid their company.

Experts

People who like to be perceived as knowledgeable in a specific area. Whenever there is a discussion about the topic of their expertise, they expect others to consult with them only and if others dare to ask someone else, the expert feels insulted. People do not like being around experts, because they push their expertise rather than being kind about it.

This post is part 2 of 4 in the series How to Manage Difficult People

How to manage difficult people: Energy Consumers

Woman characters in a lineup

Difficult people are energy consumers, hence the title “difficult”. When you spend time with them, and sometimes just when you are in their presence, you feel exhausted. Most people, after trying to handle difficult people a few times without success, label them as “difficult” and after a while, they give up trying.

I was a difficult child for my parents and they gave up on me. My teachers gave up on me and even my friends gave up on me. I needed lots of courage to go through self-reflection and recognize I was not an easy child, not an easy student and not an easy friend. Lucky me, I was only 16 years old when I realized that difficult people are very lonely, they are in lots of pain and no one around helps them, because they cannot take the risk of associating with them.

Difficult people do not have many friends because they are hard work. They usually stick to the group of people that have no choice but suffer their presence, like family, old friends and work colleagues. These people tolerate their presence, but start to resent them if they have to be with them for a long time. They will never initiate an interaction outside what they have to.

Every difficult adult was once a difficult child
At least, they had some difficulties that have made them develop those “difficulties” as a defense mechanism. Difficult children usually say, “No one wants to be my friend”. Grownups change it to, “I don’t need (many) friends”, or, “They’re stupid, anyway”, because their social difficulty is already part of their identity and they cannot see themselves without it. If someone told them they were difficult, they truly would not understand what it made them say it. They do not recognize their difficulty as a problem, usually because it is not a problem for them but for others.

I believe that difficult people struggle to recognize and manage their own feelings. Much like a person with a learning difficulty, difficult people have an emotional or social disability. It is a cycle. Their challenges make them difficult, so others avoid their company, which makes their disability even worse. Their need for company and external sources makes them more difficult, so they get less help and support. It never ends.

This post is part 1 of 4 in the series How to Manage Difficult People

Be Friendly, Be Happy

Friendship Day card

People are social creatures. They live in groups, they need the groups and they rely on the groups to survive. This creates some dependency that no one likes. Yes, some people need friends more than others do, but living on our own, not seeing or being in contact with the outside world, would bring an end to human kind.

Friends and friendships are very important to all people, even to those who find it hard to admit, and what social skills we do not have naturally, we can develop.

In the past year, I have had many opportunities to talk and write about my successes. When I examined each of them, I realized that being a very social creature, loving people, understanding the way they function and using my good social skills were real assets to me.

Social skills – Nature or Nurture?
I have not always been a very friendly person. Not that I did not like company, but until the age of 16, I did not really understand the social rules I needed to live by. I had no friends, I got into frequent conflicts with the ones I did hang around with and I was lonely and miserable. My parents had no friends either, so I could not learn from them the right things to say and do around other people.

Then, I stopped reacting without thinking about the impact it has on my relationships and I learned that friendly people are happy people and that social skills can be learned.

Money for Nothing

Women in Paraguay

From time to time, we get a knock on the door and someone asks for a donation to charity. The amount of money is up to us and the minimum is typically small. The person is pleasant and often seems like one of the people who would benefit from our donation to this charity.

But to me, this is money for nothing. Sure, research shows that people get a sense of generosity and feel good about themselves when they give money at the door, in the office or secretly in some other way. I still think this is a short-lived feeling that keeps injustice and bad management in our society long term.

I believe that the fundamental ingredient missing from the charity model is self-respect. When a person cannot provide for themselves and relies completely on others for food, shelter and clothing, their sense of identity changes and they begin to see themselves as dependent and incapable of supporting themselves. If this goes on long enough, they end up feeling worthless.

Even if you have never been poor, maybe you have lost your job at some point or your partner has. The feeling of loss of self-worth can be debilitating. When it goes on for long enough and when the loss was big enough (like a top executive being laid off at an age that makes finding another job unlikely), some people even kill themselves. Standing in line for a social security handout is humiliating for anyone used to productive employment.

Money for nothing makes the recipient feel worthless.

Unlocking Creativity

Cat painting on wall

I believe that all people have some creativity in them. It may not be the same form of creativity and it may not be the same level, but we all have the capacity to create.

Creativity is the art of making something new and original. We can expose our kids to making things from a very early stage and that will boost their self-confidence and their flexibility. The good thing about being creative is that it helps when you need to solve problems. Creative people are better problem solvers, because they are able to take a solution from one area of life and apply it in another area.

Children are in “learning mode” during most of their childhood. They try things, fail and learn and this grows their confidence. We all want to have creative children, so when they are not, before we start with the Genetics mantra (“He’s not a creative child. Some people are born with it and some aren’t”), we should examine our parenting style and how it locks or unlocks this creativity. Yes, there are people who are born with high creative potential, but I tend to think they need to be stimulated enough to actually reach a high level of creativity.

I think parents hold the keys to their children’s creativity. No matter how genetically creative your child is, you can help them be more creative. Your attitude will determine if your children keep trying or label themselves as “not good with those things”, which is worse than not being able to create.

Over the last 25 years, I have worked with thousands of children that talk about their ability to create in a bad way. You might think, “Well, maybe they discovered they were just not very creative”, and I say”

You cannot discover you are just not good at creating. You can only be blocked from discovering that you are.

More Control – Less Power

Parental control poster

There are many parents out there who spend much of their time with their children trying to get them to do certain things, like homework or chores, or to teach them how to do things “right”, like spelling words correct or spreading peanut butter without making a big mess. If you ever see these parents in action, there is one thing that jumps at you – they are stressed and almost everything their kids do makes them jump.

And that is no way to live. It is not good for the parents and it is not good for the kids.

What happens in these situations is that the parents try to control their children. In fact, they try to control the fine details of what their children do, say and sometimes even feel. They tell themselves and anyone else who will listen how important it is to get all the answers on every assignment correctly. That is how they justify the hours of grilling their kids over homework. They explain the long-term impact of passing a basketball using the scientifically proven motion on their kids’ sporting future. That is how they justify the yelling from the sidelines and the intensive drilling at home.

But how important are these things really?

Who are they really important to?

And what are the effects of this controlling behavior on the children, the parents and their relationships for the rest of their lives?

New Year Recipe

Happy new year card

2012 is approaching and we would like to wish you a happy new year. There are so many cooking shows on TV and we have decided to write out wishes for you as a recipe for a great and happy new year.

May your next year be very tasty!

Ronit Baras

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