Author Archive for Ronit Baras

How to Manage Difficult People: What They Really Need

Feelings switch stamp

Let’s say you are willing to make the effort to manage the difficult people in your life and help them get the feeling they are missing, the feeling that causes them to behave the way they do. How can you tell what is the feeling they really need?

Needs are a complex issue. They are feelings that are so strong that you believe you cannot live without them. Each person’s needs are very individual, but they definitely get them out of control. If you can control a need, it is no longer a need but more of a preference.

Many people confuse wishes, desires, preferences, values and needs. Although they all have something in common, they differ in intensity.

If you have a discussion or an interaction with a difficult person and you feel their demands are a bit too strong and that they are having a little panic about their request, ask them, “What will happen if you don’t get it?” or “What will happen if things don’t happen the way you want them?” or “What’s the worst thing that can happen?”

This question creates a loop in their brain and the answer does not matter. Their subconscious will answer itself and lower the difficult person’s tension from “I absolutely must have it” to “OK, well, I won’t die without it, so maybe it’s not the end of the world after all”.

This post is part 6 of 6 in the series How to Manage Difficult People
Baby Shower Invitations

Let’s Work Together

Circle of hands

Working in a group is an important skill for everyone and it is not something you are born with but need to develop. Teamwork is not always easy, because not every member of the group is the same, particularly when some people seem to do nothing at all.

I am sure it happened to you that you had to submit something in a group and the level of frustration rose very high. I can sure tell you it happened to me during my studies. If you are a good student, it is probably even more frustrating that you have to form a group and do something together and some only appear on the last day to add their name to your work. My frustrations were not very long, though, because I remembered how hard it was to be on the side that cannot contribute, so when I was leading a project, I was much more tolerant and accepting.

During my studies, I had the honor of working in a very special project called “Creative Thinking” that was led by Professor Gideon Carmi and taught physics to students in Grade 1 and Grade 2. Professor Carmi’s philosophy involved co-teaching, so we taught in teams of two, one educator and one who was not. That was the first time I discovered the real advantage of working and learning in a group.

These 4 years of amazing experience thought me that just everyone not being the same could be a huge advantage. When working by myself, I was limited to my own abilities and talents, my own point of views and my own thinking paths. When I worked with another person, we had a wider range of skills and talents at our disposal, different ways of thinking and better solutions to problems. In fact, the bigger the group was, the more successful we were.

How to Manage Difficult People: What are They Missing?

Ceramic creatures

People who are energy consumers do not have an easy life, not only because others keep away from them or that they do not get what they want, but because it is a cycle. A never-ending cycle. What they are missing is a feeling.

While they behave in a way that aims to achieve this feeling, others feel uncomfortable and awkward around them, stay away from them or react in an aggressive way towards them, so they feel bad and miss that feeling even more. The problem is not with them missing a feeling but that they try to get that feeling in a way that others do not like. Sometimes, their behavior seems like they are unable to read social cues or they do not follow the unwritten rules of normality.

Personally, I have an allergy to the concept of normality. I believe it is overrated and sometimes confused with majority or average. However, I still think there are socially acceptable rules in every group and that following them will give you an advantage, while not following them will make you a social outcast.

As a special education professional who works with lots of social outcasts that are not normal/average/the majority, I wish our society would be more tolerant towards different people. Yet, while helping them, I spend most of my energy teaching them the “rules of the game”, instead of protesting the closed mindedness of society.

Yes, we need to create a more accepting society, but when we need to face the day-to-day challenges of living with a difficult loved one, changing a whole society is way more challenging than changing one person.

This post is part 5 of 6 in the series How to Manage Difficult People

Happiness is in the Right Brain

Brain hemispheres

“The intuitive mind is a sacred gift. The rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift”
- Albert Einstein

Happiness depends a lot on which side of the brain we use. If you feel under pressure, your brain is telling you that you have been using your left brain to its maximum capacity.

85% of the time, we function using our left brain. We make sense of things, think of sequences, analyze language and meaning, interpret information and communication and absorb new facts from all around us. Although these functions are necessary to our life, the left side of our brain has its limits and uses pressure to signal that we need to let go and switch to using our right brain.

The left hemisphere of our brain functions like a sequential receiver and processor, while the right hemisphere is in charge of our imagination, sleep (dreams), memory, intuition and all of our creative functions. We absorb with the left side and create with our right side. The brain is like battery – the right side charges it and the left side uses the energy and empties it. Our goal is always keep our mental battery charged.

In our fast-moving world with way too much information, our brain reaches this point of pressure very often. This is when the brain pushes the “red alert” button and says “Enough! No more information. No more analyzing. No more thinking and no more talking!” If we ignore this signal, the sounds of the red alert and danger increase until we collapse or fall asleep from exhaustion.

How to Manage Difficult People: Who is Not Difficult

Grey stone in area of brown stones

If you have read about the 20 types of difficult people, you might have started to see difficult people everywhere. It must be very scary to think you are surrounded by them, but I think it is very important to define each difficulty better, because there are not that many of them out there.

Usually, we call others “difficult” when we find them hard to deal with. Although we find it hard to deal with them, this does not make them difficult people. Sometimes, the combination between people highlights their difficulty, so to make sure that the difficulty is not just a conflict between the two of you but something general, check that this behavior is a pattern that appears in this person’s communication with others as well.

If more than three people think they have a dysfunctional relationship with this person, and for the same reasons, it is usually a sign that the problem is with the difficult person and not with the combination of both of you. If others share mixed impressions of that person, we should take a closer look at our particular interactions with him or her.

For us to consider someone as difficult, we also need to make sure that the behavior is not temporary but consistent. We all have times when we show off, we all joke sometimes and even say something sarcastic, but it does not make us difficult. Usually, it needs to happen consistently over a period to be considered a problem. If someone is suddenly difficult, he or she is not a difficult person – they are just experiencing a temporary challenge they cannot handle. In that situation, maybe there is something we can do to help them.

Here are types that can be mistaken for being difficult and we need to be careful before considering them difficult.

This post is part 4 of 6 in the series How to Manage Difficult People

Reading Skills for Kids

Baby reading a book

Most of the new information kids receive at school comes from reading. Even if that information is on the computer, they still need to read it. So if there is something you need to do well as a parent, it is to make sure your kids read well, that they understand what they read and that they read in order to find and use information.

Kids are not born with reading skills, but they still need them to build their knowledge and understanding. We develop these skills in them by reading for fun or by reading to get information.

Although I believe that reading for fun is very important and can help increase your vocabulary and understanding, I think it is limited, because kids cannot check on their own if they understood the stories or not. Many books have layers of understanding and the young reader cannot tell which layer he or she is reading at and what they might be missing.

School is pretty much the only place where we can check kids’ understanding and help them develop their reading skills and teachers are qualified to tell which level of reading and which reading skill is expected at each age, but as a parent, there are things you can teach your kids at home that will help them greatly with their reading development.

How to Manage Difficult People: More Difficult People

Non-stick pans

Here are 10 more kinds of difficult people. Like in my previous post, I recommend finding people that match the description and checking if you have any of these behaviors.

With every type listed below, write a name of one or two people that you know who are difficult for you that way. First, ask yourself, “Am I difficult that way?” and then move to other people you know. Try to find at least one person of each type before moving to the next difficulty.

Show offs

These are people that constantly tell you about their achievements and successes, their wisdom and their abilities. When you are next to them, they tell you the same victory stories over and over again, as if they are trying to convince you they are great.

Being around a show off increase our feeling of inadequacy. I had a friend that told everyone about how much she spent on every item she bought and how expensive it was, saying, “I bought this dress for $700. Wow, it was so expensive”. At first, I was happy for her, but after a while, I could not stop thinking I could buy more than 7 dresses for the same price. I think I was exhausted, because it was hard for me to manage my feelings of jealousy.

This post is part 3 of 6 in the series How to Manage Difficult People

From the Life Coaching Deck: Art Fights Depression

Water colors

Gail asked for a relationship coaching session, but said she would come by herself. “My husband won’t come”, she said. No matter what I asked her, her answer was related to the fact her husband was depressed and was unwilling to help himself. He had lost his job years before and that had sucked the life out of him. For 5 years, he had been sucking the life out of Gail and her two wonderful boys.

Having a depressed family member is not easy to handle. Most of the time, the depressed person cannot admit he or she needs help and rejects any help attempt. Those around them feel helpless and drained.

Gail was very creative in her attempts to help her husband. She went to the doctor and talked to him. She tried to make him go to the doctor, without success. She got him some vitamins and he refused to take them. She arranged holidays to make him happy, but he stayed depress.

Eventually, after 5 years of trying, Gail left home.

This post is part 6 of 6 in the series From the Life Coaching Deck

How to manage difficult people: Types of difficulties

Drawing of different people

There are many types of difficult people. Some of them are similar and all of them try to overcome some kind of fear or use their behavior as a mechanism to fulfill a need.

The first step in managing difficult people is to recognize the type of difficulty, whether it is within yourself or others.

With every type listed below, write a name of one or two people that you know who are difficult for you that way. First, ask yourself, “Am I difficult that way?” and then move to other people you know. Try to find at least one person of each type before moving to the next difficulty.

Types of difficult people (1-10):

Exhibitionists

People that do things to be seen by others and to be in the spotlight. Their desire to be front and center and receive recognition may cause others to feel embarrassed and try to avoid their company.

Experts

People who like to be perceived as knowledgeable in a specific area. Whenever there is a discussion about the topic of their expertise, they expect others to consult with them only and if others dare to ask someone else, the expert feels insulted. People do not like being around experts, because they push their expertise rather than being kind about it.

This post is part 2 of 6 in the series How to Manage Difficult People

Bejeweled Sharpens Your Mind

Bejeweled Blitz

I am not a great fan of playing computer games, because I believe it takes children away from social interaction and from creativity. I must admit that when I was a student, I worked at the Special Education Library designing similar card games and board games and dreaming of creating something like a computer game to make things easy for me.

Computer games are not a dirty word if they support the development of the player. When a child plays a puzzle on the table, their cognitive skills are stretched as much as when they play a puzzle on the computer.

I remember preparing hundreds of pages that ask the kids to circle the “odd one out”. Now, they can play many computer games that are way more colorful and varied that reuse the same “cards” for the children to choose from. I was limited by the number of stamps and my drawing ability and used lots of paper to allow each child to have enough pages to experience and learn. Now, any simple computer game can give the kids endless opportunities to find the odd one out, with great graphics, sounds and animation.

Ronit Baras

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